• Hospitality Level 3 Apprenticeship – Hospitality Supervisor

    Adults (19+)

    This course enables the Apprentice to gain understanding, experience and a qualification that is directly suited to the catering and hospitality industry. The course content enables the Apprentice to gain invaluable professional skills in various departments in hotel, restaurant and kitchen environments. The variety of units means that the qualification can be tailor made to suit the Apprentice which will not only benefit the organisation but also the individual.

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  • Hospitality Level 2 Apprenticeship – Hospitality Team Member

    Adults (19+)

    A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs and working as part of a team to ensure that every customer feels welcomed and looked after.

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  • Team Leader/Supervisor Level 3 Apprenticeship

    Adults (19+), School Leavers (16-18)

    An Apprenticeship in Team Leading provides you with an understanding of your role, function and responsibilities. It will also establish the limits of your authority and accountability. You will be experiencing the role whilst developing new skills. You will be guided and supported in your decisions as a new leader, ensuring you can operate in the work place feeling motivated and confident that you can make a difference.

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  • Customer Service Specialist - Level 3 Apprenticeship

    Adults (19+), School Leavers (16-18)

    An Apprenticeship in Customer Service equips you with the skills to deliver excellent customer service which will serve you well in virtually any industry. The service industry sector is vast and most customer service apprentices work in retail, financial services, call centres, hospitality and recreation.

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  • Customer Service Practitioner - Level 2 Apprenticeship

    Adults (19+), School Leavers (16-18)

    An Apprenticeship in Customer Service equips you with the skills to deliver excellent customer service which will serve you well in virtually any industry. The service industry sector is vast and most customer service apprentices work in retail, financial services, call centres, hospitality and recreation.

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  • Production Chef Level 2 Apprenticeship

    Adults (19+), School Leavers (16-18)

    Production Chefs work as part of a team in time-bound challenging kitchen environment. Chefs may work in areas such as schools, hospitals, armed forces, care homes, pubs and high street casual dining kitchens. They will report to the senior production chef or the appropriate line manager.

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  • Catering Level 2 Apprenticeship – Commis Chef

    Adults (19+), School Leavers (16-18)

    This course enables Apprentices to gain a qualification that relates directly to the hospitality industry. The dynamics of the course means that the Apprentice can gain professional skills in a variety of kitchen areas. The variety of units allows the qualification to be tailor-made to suit the Apprentice and employer. The Level 2 course provides experience of Professional Cookery at a supervisory level, together with a qualification directly suited to the catering and hospitality industry.

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